Our Commitment

At F.G, we stand behind the quality of our workmanship and the parts we supply. We are committed to delivering reliable repairs and excellent customer service.

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Workmanship Warranty

We provide a warranty on workmanship for repairs carried out by FG Autocare in accordance with Australian Consumer Law.

If you believe there is an issue relating to work completed by our workshop, please contact us as soon as possible so we can inspect the vehicle and determine the appropriate solution.

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Parts Warranty

Replacement parts supplied by F.G Autocare are covered by the manufacturer's or supplier's warranty.

Warranty periods vary depending on the type of part and manufacturer. Where applicable, warranty details will be provided at the time of repair.

Genuine & Aftermarket Parts

We use quality Genuine, OEM and reputable aftermarket parts depending on the customer's preference, vehicle requirements and availability.

Each part is covered by the applicable supplier or manufacturer's warranty.

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Warranty Conditions

To ensure your warranty remains valid:

• Repairs must not be altered or modified by another repairer without first contacting FG Autocare.

• The vehicle must be operated under normal driving conditions.

• Any concerns should be reported as soon as reasonably possible.

• Scheduled servicing and maintenance should be carried out in accordance with the manufacturer's recommendations.
   

Warranty Exclusions

Our workmanship warranty does not cover:

• Normal wear and tear.

• Damage caused by accidents, misuse or neglect.

• Failures caused by unrelated components.

• Vehicles modified after repairs were completed.

• Parts supplied by the customer (unless required by Australian Consumer Law).
   

Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

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Need Assistance?

If you have any questions regarding a previous repair or believe you may have a warranty concern, please contact our team.

We are committed to resolving genuine warranty matters promptly and fairly.